How much luggage is lost when departing on a trip?
Lost baggage According to official figures, tens of thousands of pieces of baggage are lost between airports around the world every day. In total, this figure would rise to close to 100,000 bags per day, with nearly 10,000 involving European airports.
Fortunately, the vast majority of lost luggage is found by its owner a few days later, but it is estimated that a significant percentage of suitcases (one in 3,000) are permanently lost, that is to say not found within a time limit. 21 days.
Who to hold responsible? It is obviously the airlines that are being singled out. And despite the many efforts (for example, the labels are larger and more readable, a barcode has been added) to limit losses, it is generally referral errors during stopovers and transfers that are at stake. the origin. Tracked by labeling, loading / unloading errors, and those due to airport and customs restrictions. Remember that these are the same companies that are responsible for baggage management from their check-in to boarding until their delivery on the conveyor belts of the airport once arrived at destination, and that therefore it is directly their responsibility which is engaged.
Air France holds the prize for the companies which lose the greatest number of bags with 1.4 million bags lost per year, followed by British Airways and Lufthansa.
The European Court of Justice also confirmed in a judgment rendered on May 6, 2010 that in the event of loss of luggage, the liability of airlines is limited to € 1,134.71. On the Public Service website, you will find a page devoted to the procedures to be carried out in the event of lost or delayed luggage. Note that the latter is governed by the Montreal Convention.
If no travel insurance has been taken out, the procedures for compensation can be quite lengthy and you will need to provide evidence in the event of legal action. Choose safety and choose suitable holiday insurance to cover you!
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