What should you know for your first medical consultation in Quebec?

What should you know for your first medical consultation in Quebec?
Medical consultation in Quebec The WHV in Canada is an adventure that will bring you its share of discoveries. We don't necessarily think about it, but you will surely have to confront the Quebec health system at least once during your Canadian experience. Whether it's for a big flu or a more serious emergency, here's how to prepare for your first medical consultation in Quebec.

Emergency situation

If you are in a situation where your life is in danger, you must go to the nearest emergency room. If you are in doubt as to the seriousness of the situation, you can call 811. You will be quickly put in contact with a nurse who will guide you and help you determine the urgency of the situation.

If you need an ambulance, call the famous 911. Warning! Note that an ambulance can cost you over $ 600. Dental emergencies are not treated in emergencies.

Find the emergency rooms closest to you.

Understanding emergency room admission fees

In Canada, administrative staff in the emergency department will ask you to pay a deposit (also called an admission fee) to see the doctor. You have the right to refuse to pay this deposit and to settle the invoice later. The amount, set by the hospital, ranges between $ 1047 and $ 1125.49. These admission fees are established in two stages:

1. First, the hospital gives you a payment receipt with a cost table. This table is not an invoice, it is only a document showing the amount of the deposit applied by the hospital. Once your treatment has been carried out and after adjustment by the hospital's accounting department, you will receive the final detailed invoice several days later afterwards. It is possible that a final amount greater than the amount deposited is due, and you will therefore have an additional amount to pay. It is also possible that the final amount of your treatment is less than the amount deposited. In this case you will receive a refund from the hospital. Finally, in the event that the final amount is equal to the amount deposited, no financial transaction is to be expected.

2. Once the situation is resolved, you will receive proof of payment.

In order for the ACS medical service to process your request, it is essential to send them the final detailed invoice to know the actual final amount invoiced, as well as the proof of payment.

Advice for reimbursement of your treatment

If the total cost of treatment exceeds € 500, you must send your reimbursement request to ACS by post. Download the reimbursement request form.

The pharmacist: the most accessible healthcare professional

The pharmacist is the easiest to access health professional in Quebec. Go to the back of the store to speak with a healthcare professional, they can offer you solutions to relieve your symptoms while you wait to see a doctor.

If possible, prefer the Uniprix, Brunet, Familiprix or even Proxim brands, because their pharmacists are often more available than at Jean Coutu or Pharmaprix.