Your mechanic has incorrectly carried out the repairs on your vehicle. You ask him to redo them
A garage owner has an obligation of result (article 1147 of the Civil Code). He must restore the vehicle entrusted to him to perfect working order. If, despite his intervention, your car presents the same anomalies, or if you notice additional damage, he must take your vehicle back to repair it again, this time free of charge. If he refuses, you can, after having made note of the damage, engage his responsibility in front of the courts and ask for damages if you have suffered damage. Beforehand, reiterate your request to the mechanic in writing and give him a deadline to comply.
Please note: the garage owner is no longer responsible if you have expressly refused to have certain repairs carried out, although they are essential, and if you have signed a waiver in favor of the repairer.
Carefully keep invoices and correspondence, this can be useful in the event of a lawsuit. Before initiating legal proceedings, be aware that you will need to provide proof of the bad repair. The advice of an expert will prove useful.
Dear,
My car broke down, I called on your services to have repairs done. I regained possession of my car on (date) and I paid you the invoice for an amount of (…) euros.
However, I noticed (or had another professional see) that the repairs were poorly carried out, since, despite your intervention, the same anomalies are reproducing.
I remind you that you are bound by an obligation of result and I therefore ask you to restore my vehicle free of charge (or to return the cost of the repair to me) within eight days.
In the absence of an amicable agreement, I will be forced to refer the matter to the judge and seek damages for the damage suffered (rental costs of a replacement vehicle, breakdown costs, etc.).
Please accept, Madam, Sir, the expression of my best regards.
(Signature) 38
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