The new vehicle you ordered is not delivered on time
You have ordered a new car, but the delivery time has passed ten days. Article L. 114-1 of the Consumer Code gives you the possibility to terminate the contract if the delivery date is exceeded by more than seven days. You then have sixty working days, from the delivery date indicated in the contract, to terminate it.
Send a registered letter with acknowledgment of receipt to the seller informing him of your decision. In this case, you can demand the reimbursement of payments already made, plus interest calculated at the legal rate. It's up to you to see if it is in your best interest to terminate the contract and order another vehicle, at the risk of waiting even longer.
The delivery date is deemed not to be stipulated if it does not mention the month in which the vehicle was made available. And, in the absence of a precise date, the vehicle is deemed to have to be delivered no later than the fifteenth working day of the month mentioned in the sales document (decree of June 28, 2000).
Dear,
On (date), I ordered a new car (make, model). It was stipulated on the order form of (date) that the delivery would be made on (date).
Noting that to this day I still do not have my car, I hereby give you notice to deliver me within eight days of receiving this letter.
If you do not respond within this period, I will consider the contract as canceled and ask you to return the deposit paid to me, in accordance with Article L. 114-1 of the Consumer Code.
What is more, this delay having prevented me from going on vacation, I consider that there has been prejudice and, by virtue of article 1611 of the Civil Code, I am asking you (…) for damages.
Please accept, Madam, Sir, the expression of my best regards.
(Signature) 33
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